The most convenient way is adding a product to our e-shopping cart, the procedure is descript below.
1.In order to purchase a product, click the “Add to Cart” icon. The product will be placed in a virtual shopping cart. There is no limit of products in the cart. If you want to buy a flue pipe, just mark the payable option at the description of a boiler, e.g. “With flue pipe (90 degrees bow)”.
Click the “Your basket” link to see the current amount of products in it. In order to alter the quantity of a product in the cart write the new amount and click “Recalculate.”
In order to remove the product from the cart, click the white cross on the right side.
When you want to send the order, than click on “Place order”.
2. On the next page you choose the country to which the order shall be send.
You have also to choose the payment method.
As the shipment method please click "Individual calculation".
After click on "Forward".
3. Now, you have two options to choose:
- logging in, if you have an account in our shop already
- creating an account
While creating an account you gave us your address.
But if you have a company than the invoice address can be different.
On the right side you can highlight if you wish to receive an invoice.
Write the tax number of your company, its name and address.
Here you can also write the delivery address if it is different than the billing address.
Below you can add comments about your order in a prepared for it table. It helps a lot if you can unload a boiler, e.g. with a fork lift , so if you have this possibility write it in the table. Finally, click “Forward” again.
4. In the next step check all details of your order. Here, you can edit it. Finally, click the “Place Order” icon if the summary is free of mistakes.
At the same time, you will receive an email with confirmation of having made an order, this e-mail is sent automatically. This means, that we have received your order. After that a second e-mail from our export manager with his signature and the right transport cost and account number will be sent. Then you can pay the money to our account. After receiving the bank transfer the PROSAT company starts the realization of your order: delivery, if all the products are on stock, or purchase of any lacking items.
You will be informed about the onboard stages of the order process by e-mail or phone. Therefore placing the telephone number and email address in the order is necessary for its realization.